At Devon Business & Education Centre, we are partnered with some of the most accomplished business consultancy capability in the South West who are able to provide consulting, coaching and training to businesses of all sizes and aspiration.
Through South West Growth Service, which is based at the Centre, businesses are supported to grow rapidly through ensuring their strategies achieve aligned activities across sales and marketing, operations, finances and human resources.
In addition, through Lorimer Consulting and the 373 Group there are an enormous range of business experts who can support new and longstanding businesses, whatever their requirements.
Other services are also available to businesses including:
The experience your customers receive from the point of awareness of your brand to the first use of the product or service will determine whether they become, at best, one hit wonders or life long fans. But do you understand what they experience in their customer journey? What are their magic moments? As importantly, are there any miserable moments?
This workshop is designed for Directors and Managers of organisations who are concerned that their customer service delivery does not meet their clients' expectations and want to make significant steps forward to unearth issues and address them.
The course runs from 10am to 4pm with opportunities for networking at lunch.
Key principles covered include:
The course involves business simulations to bring these concepts to life.
This training event is run by South West Growth Service who are specialists in providing business improvement and operational support.
Please provide your dietary requirements for lunch.
Feel the fear and present with confidence! This one day workshop is ideal for anyone looking to develop their presentation skills - whatever the purpose. The course will allow delegates to overcome initial concerns, develop key skills and practice in a safe and relaxed environment.
Previous attendees have said:
"This course has given me strategies to become confident in public speaking"
"It challenges the mind in a positive way - great feedback"
"A great venue, delicious food and a brilliant course - thank you"
"Having the opportunity to practice my presentation a number of times with exceptional feedback".
"Really great feedback - I have gained a lot more confidence".
"Chris has a wealth of experience and such an encouraging approach"
The course runs from 10am until 4pm with a break for lunch.
Chris Lorimer is an experienced trainer, speaking coach and public speaker at international conferences and high profile events across the UK. His approach will help all potential speakers whether preparing for a conference speech or a wedding. He works with delegates in groups or one to one, whatever their preference.
13th June @ 9:00am
Rewarding Innovation and Fuelling Growth
19th June @ 2:00pm
Using the power of emotions in times of change
20th June @ 9:00am
Coaching Award in Emotional Logic
26th June @ 10:00am
Plan your customer journey
