Business

At Devon Business & Education Centre, we are partnered with some of the most accomplished business consultancy capability in the South West who are able to provide consulting, coaching and training to businesses of all sizes and aspiration.  

Through South West Growth Service, which is based at the Centre, businesses are supported to grow rapidly through ensuring their strategies achieve aligned activities across sales and marketing, operations, finances and human resources. 

In addition, through Lorimer Consulting and the 373 Group there are an enormous range of business experts who can support new and longstanding businesses, whatever their requirements.

Other services are also available to businesses including:

  • Facilitation.  Supporting business partners to find common ground to achieve the business' aims.
  • Mentoring,  Supporting new managers and Directors to achieve their potential.
  • Start-up support. Intense support to help new businesses navigate the early stages of business growth.
  • Networking. Providing exceptional opportunities to develop new customer and partner relationships. 

 

Upcoming @DBEC
Delivering Lean Operations for Profit, Service and Growth
22nd October @ 10:00am
12 Tickets Remaining!

Lean operations are essential for all organisations that are looking to scale up, removing wasteful activities that do not contribute to the customer experience or the bottom line. This introductory workshop has been designed by South West Growth Service specifically for business owners, directors or managers who are looking to identify ways and approaches to introduce lean operations. The course is underpinned by active learning through the use business simulations that are enjoyable, high energy and high impact, providing learning insights for all businesses and organisations, across all sectors.

The day will provide you with an understanding of:

  • How lean operations improve organisational performance
  • What causes processes to be inefficient
  • How to improve processes using a lean methodology

Agenda

10.00                  Refreshments will be provided on arrival

10.15 ? 11.00     Introduction to Lean and operational improvement

11.15 ? 11.30     Coffee break

11.30 ? 12.45     Business simulation 1 and review

12.45 ? 13.45     Lunch

13.45 ? 14.15     Identifying process inefficiency

14.15 ? 14.30     Break

14.30 ? 15.15     Business simulation 2 and review

15.15 ? 15.45     How to implement lean in your organisation

15.45 ? 16.00     Summing up and close of day

This workshop is led by South West Growth Service Director, Chris Lorimer.  Chris is a lean process improvement expert who developed his insights through his MBA at Warwick University, fully deploying them as Head of Operational Excellence at Barclays where he introduced Lean across the Private and International Bank. He led multiple award winning lean process improvement projects, has been a keynote speaker and judge at the European Six Sigma Awards.  He has helped introduce lean to organisations across the public and private sectors, including Higher and Further Education, manufacturing, professional services, finance and digital marketing.

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Core Sales Skills
22nd January @ 9:00am
14 Tickets Remaining!

This programme is ideal for all sales professionals, whether you are just starting out on your sales career or you are an experienced sales professional wanting to refresh your skills and learn new sales techniques.  The course is ideal for any business to business sales people and also in business to consumer environments where advising customers on their choices is an essential part of the customer interaction.

 

As a result of attending this programme, you will understand how to:

 

Fully understand and implement a robust and proven sales process.

Generate greater trust from customers, leading to more open conversations and collaborative selling.

Present your product or service in such a way that the customer sees purchasing as the logical choice.

Effectively overcome objections and close more sales.

 

Delegates have reported a tangible and valuable return on their investment in increased sales.  Motivation and Inspiration are built into this programme! Attendees will come away energised and driven to implement their new skills and start earning more profit!

 

This is an intensive, one day programme designed to give delegates core knowledge and understanding of the whole sales process, along with confidence and skills to help them set clear, achievable goals within their own sales role. With a combination of classroom theory and practical interactive tasks, delegates can gain insight into how to turn enquires in to profit with a proven, effective method.

 

Core components:

 

- Understanding Sales Measurement

- Sales Motivation

- The Full Sales Process, comprising:

  • Meet and Greet - Creating relationship and trust. Setting up the foundations for the sale.
  • Qualification and Need Analysis - Understanding your customer's needs, wants and desires.
  • Presentation - Effective presentation of your product or service, in line with the customer's needs.
  • Trial Close - Gaining commitment and understanding.
  • Negotiation - Price presentation and creating a win/win price agreement.
  • Close - Creating the environment in which the customer can say 'yes'.
  • Overcoming Objections - Objection prevention and handling strategies.

 

The delegate will create an action plan for the implementation of their new skills and techniques at the end of the course. This plan will be shared with their management, to ensure an effective follow up of the programme is completed.

 

 

This course is delivered by Suretrain Sales Training.

Previous delegates have said:

"We sent experienced account managers on this sales training course. All returned with positive feedback and are applying new methodologies to their client base. We will be using them again when a customer facing sales course is required." - JC, Devondale LTD

"Being relatively new to sales, the course has taught me a lot in regards to how to have and informative discussion in order to accommodate my clients' needs." - HG, IMSM

"Richard delivered this course for our experienced sales team. During the following 4 months, our average invoice value per unit went up by 23.39% and our unit sales increased by 8.69%, all compared to our results from the previous 12 months." - RW, Clarity Copiers

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